Privacy policy
This page was last updated on 05-01-2024.
We assume that you trust us. We therefore see it as our responsibility to protect your privacy. On this page, we explain what data we collect when you use our website, why we collect it and how we use it to improve your user experience. This privacy policy applies to the services ofwww.monsalife.com is not responsible for the privacy practices of other websites and resources. By using our website, you agree to our data protection policy. monsalife respects the privacy of all users of its website and ensures that the personal information you provide to us is kept confidential.
Our use of collected data
use of our services
When you sign up for one of our services, we ask you to provide personal data. This data is used to provide our service. The data will be stored on our own secure serverswww.monsalife.com or those of a third party. We will not combine this information with other personal information we hold.
communication
If you send email or other communications to us, we may retain those communications. Sometimes we will ask you for your personal data, which is necessary for the specific situation. This enables us to process and respond to your request. The data will be stored on www.monsalife.com's own secure servers or those of a third party. We will not combine this information with other personal information in our possession.
Cookies
We collect data for research purposes to better understand our customers and tailor our services accordingly. This website uses "cookies" (text files placed on your computer) to enable the website to analyse how users use the website. The information collected by the cookie about your use of the website may be transferred towww.monsalife.com or to a third party's own secure servers. We use this information to track how you use the website, compile reports on website activity and provide other services relating to website activity and internet usage.
applications
We do not collect or use information for purposes other than those described in this privacy policy unless we have your prior consent.
Third parties
Information is not shared with third parties except for web applications and vendor integrations that we use for our shop and to process orders. This includes the WebwinkelKeur rating system. This data is only used for the purpose of the application and is not passed on. In addition, the information may be shared internally in some cases. Our employees are obliged to keep your data confidential.
changes
This data protection statement is based on the use and possibilities on this
customised website. Any adaptations and/or changes to this website, may lead to changes in this privacy statement. It is therefore advisable to read this data protection declaration regularly.
Opportunities for personal information
We offer all visitors the opportunity to view, amend or delete the personal information provided to us.
Change/unsubscribe to the newsletter service
At the end of each mailing you will find the option to change your data or to unsubscribe.
SMS marketing
We value your privacy and the information you consent to share regarding our SMS marketing service. We use this information to send you SMS notifications (for your order, including reminders for aborted checkout), SMS marketing offers and transactional SMS messages, including requests for reviews from us.
Our website uses cookies to keep track of which items you place in your cart, including when you have aborted your payment. This information is used to determine when to send cart reminder messages via SMS.
Changing/unsubscribing to communications
If you wish to amend your details or have yourself removed from our files, please contact us. Please find the contact details below.
Disabling cookies
Most browsers are set to accept cookies by default, but you can set your browser to reject all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not work correctly if cookies are disabled in your browser.
questions and comments
We regularly check our compliance with this privacy policy. If you have any questions about this privacy policy, please contact us support@monsalife.com